Privacy policy
PRIVACY POLICY
WorryHollow™
Effective Date: August 25, 2026
OVERVIEW
This Privacy Policy describes how WorryHollow™ collects, uses, and shares personal information when you visit, interact with, or make a purchase from worryhollow.com(the “Site”).
WorryHollow™ is a brand owned and operated by JPGM BRANDS, LLC.
By using our Site, you acknowledge the practices described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
Device & Usage Information
When you visit the Site, certain information may be collected automatically, including:
- Web browser and device information
- IP address
- Time zone
- Cookies and similar technologies
- Pages or products viewed
- Referring websites or search terms
- Information about how you interact with the Site
This information may be collected through technologies such as cookies, log files, web beacons, tags, pixels, and analytics tools.
Order Information
When you make or attempt to make a purchase, we may collect information including:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order and purchase history
- Payment-related information
Payment information is processed securely through our third-party payment providers. WorryHollow™ does not necessarily receive or store your complete payment card information.
Email & Community Information
If you subscribe to WorryHollow™ emails, join a community feature, submit information through the Site, or otherwise choose to interact with us, we may collect information you voluntarily provide, such as your:
- Name
- Email address
- Submitted information or messages
- Communication preferences
You may unsubscribe from marketing emails at any time using the unsubscribe option provided in those communications.
Worrier Collector Pass Information
If you purchase or use The Worrier Collector Pass, we may maintain information associated with your account, email address, orders, and previously received STAYS characters.
We use this information to help track your collection and, when available, try to provide a different STAYS character on future eligible Mystery Edition orders.
HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process and fulfill orders
- Provide customer service and order updates
- Maintain purchase and Collector Pass records
- Communicate with you
- Detect or prevent fraud and misuse
- Improve and optimize the Site
- Analyze website performance and usage
- Operate WorryHollow™ features and services
- Send marketing or promotional communications when you have opted in
- Comply with applicable legal obligations
SHARING YOUR INFORMATION
We do not sell your personal information for money.
We may share information with service providers that help us operate WorryHollow™, including:
- Website and commerce providers
- Payment processors
- Shipping and fulfillment providers
- Email and communication providers
- Analytics providers
- Advertising and marketing providers, when applicable
These providers may process information as necessary to perform services on our behalf.
WorryHollow™ currently uses GoDaddy for website and commerce services and may use services such as Google Analytics or similar technologies for analytics.
Purchases and transactions are processed on behalf of JPGM BRANDS, LLC and may appear under that name on your billing statement.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws or legal obligations
- Respond to lawful government or legal requests
- Protect our rights, customers, property, or services
- Detect, investigate, or prevent fraud or security issues
COOKIES & TRACKING TECHNOLOGIES
We may use cookies and similar technologies to:
- Operate and improve the Site
- Remember preferences
- Understand how visitors use the Site
- Measure website performance
- Support marketing and advertising activities
Your browser or device may allow you to block or delete certain cookies. Disabling cookies may affect the functionality of some parts of the Site.
BEHAVIORAL ADVERTISING
We may use certain information to measure advertising effectiveness or provide advertising that may be more relevant to visitors.
Your ability to control or opt out of personalized advertising depends on the services and platforms involved. You may also adjust applicable cookie, browser, or advertising preferences through those providers.
YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Exercise other privacy rights provided under applicable law
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, provide Collector Pass functionality, resolve disputes, prevent fraud, and comply with applicable legal obligations.
CHILDREN’S PRIVACY
WorryHollow™ products may carry individual age recommendations, including products designated for ages 13+.
Our Site and services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.
If we learn that we have collected personal information from a child under 13 in circumstances where parental consent is required, we will take appropriate steps to delete or otherwise address that information.
SECURITY
We use reasonable administrative and technical measures, together with our service providers, to help protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or applicable requirements.
When we make changes, we will post the updated Privacy Policy on this page and revise the Effective Date.
CONTACT US
For questions about this Privacy Policy, your personal information, or a privacy request, contact:
WorryHollow™
Owned and operated by JPGM BRANDS, LLC
WorryHollow™ — Full of feelings. Just like you.
© 2026 JPGM BRANDS, LLC - All Rights Reserved
